Online banking has become a way of life for most Australians. Understandably, some people have reservations about the security of online banking.

After all, if I can access my own details via the internet, can someone else do the same? 

​Generally speaking there is very little to be concerned about, however, as hackers become more sophisticated in their scams, we need to be more diligent. 

As a guide we recommend you:

Closely monitor your bank balance and transactions 

Reconcile your bank account(s) monthly 

Take some time to check your credit card statement and watch for duplicate transactions and unknown vendors 

Always log onto Internet Banking by typing the website address directly into your internet browser address bar

Do not access Internet Banking from a link on an email

Read the security tips on your bank’s ‘log­in’ page

Contact your bank immediately you become aware of a problem 

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​The banks will always tell you that their systems are safe. However, safe does not mean foolproof. The ‘fool’ is the one who gets scammed and doesn’t realise that it has happened. The ‘proof’ is what you provide to the bank to get your money back.